Get More Customer Online Reviews

We help you reach your customers through text and email, ask them about their experience, learn from their responses and market your positive feedback and reviews across the web.

Customer Testimonials
Net Promoter Score
Testimonial Widget
Higher Google Rankings

85%

OF CONSUMERS TRUST REVIEWS A MUCH AS A REFERRAL FROM FRIENDS OR FAMILY.

73%

OF CONSUMERS HAVE MORE TRUST IN A LOCAL BUSINESS WITH POSITIVE REVIEWS

94%

OF CONSUMERS WOULD CHOOSE A BUSINESS WITH A 4 STAR OR GREATER REVIEW RATING

Online Review Platform – Want More Online Reviews?

We help you get customer feedback & online reviews with a powerful review platform

Effortlessly Acquire Customer Feedback & Encourage Online Reviews

Your business now has a simple yet powerful platform to gather customer feedback, measure your Net Promoter Score and encourage online reviews. The Web Editors Online Review Platform starts with just your customer’s email address or mobile number and the system automatically does the rest for you.

We provide the platform and the process to start engaging and listening to your customers. The platform sends a customized email or SMS text message to begin the feedback process after you enter your customer’s email address or mobile number. Simple, fast and easy.

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience. This rating process helps form your Net Promoter Score, a key indicator and data point to your business and customer relationship.

Customers that rate you highly (you set the rating criteria) will then be asked to consider reviewing your business on one of the important review sites you have selected for your account. Poor customer experiences are captured privately so you can follow-up with the customer to resolve their issue.

Online Review Management Features

Your business benefits from multiple levels of feedback, encouragement of positive online reviews and an easy-to-use management dashboard whether you run just 1 or 1,000 locations.

Complete Platform

Simple, but robust. A complete feedback platform for your business or brand.

Mobile-friendly

All of our features are responsive for a complete mobile-friendly experience.

Negative Alerts

Receive email alerts when customers rate you low so you can follow-up to and head off negative online reviews.

Single or Bulk Email

Manually add one customer email at a time or upload a customer spreadsheet.

SMS / Text

Send customers a SMS text message to request their feedback from their smartphone.

Tablet & iPad Kiosk Mode

Use your tablet or iPad to capture your customers feedback and information onsite.

Net Promoter Score

Capture your Net Promoter Score, a powerful data point and business indicator of your customers experience.

Customer Testimonials

We help you capture powerful testimonials from your customers that you can use in your marketing.

Testimonial Widget

Embed the widget anywhere on your own website to automatically display positive testimonials.

Google My Business Posts

We create high quality 80+ words custom posts once a week with images written by US-based professionals.

Local Pics Uploads

Add photos to Google My Business with a text message from your mobile device without logging in.

Google Q&A Management

We will create up to 20 Q&As with you, respond to new questions, and combat spam.

Online Reviews

We encourage happy customers to review you online at the review sites you select. Choose from over 40 review sites.

NPS Reporting

We benchmark your Net Promoter Score over time so you can evaluate your improvement and customer service.

Review Monitoring & Management

We will respond to up to 10 reviews on over 33 sites each month. You will receive a daily digest of all activity.

Review Management Pricing

Online Reputation Management

We also offer custom plans as low as $99, call 888-807-8153 for details.

Basic
per month, per location
$249/mo
Pro
per month, per location
$399/mo
Elite
per month, per location
$499/mo
Duration
No Contract
No Contract
No Contract
Setup Fee
$99
$199
$199
CustomersEvery customer you add is a "new profile", This number is what you can add each month, not the total.
Up to 3,500 new profiles monthly
Up to 6,000 new profiles monthly
Up to 10,000 new profiles monthly
Email RequestsThe number of email requests for customer feedback and reviews you can use per month.
3,000 total/100 per day
4,000 total/130 per day
7,500 total/250 per day
SMS / Text CreditsSend text only or text with image feedback requests. 1 credit for text and 1 credit to send photo.
200 SMS credits1 credit for text message, 1 credit for text image.
400 SMS credits1 credit for text message, 1 credit for text image.
1,000 SMS credits1 credit for text message, 1 credit for text image.
Monitoring & ManagementWe will respond to up to 10 reviews on over 33 sites, including Google, Facebook, Yelp, Yellow Pages, Foursqare, Citysearch, and BBB each month. You will receive a daily digest of all activity, including our responses. Additional responses can be added in blocks of 10 for $79/mo.
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Google Q&A ManagementWe'll create up to 20 Q&As with you, respond to new questions, and combat spam.
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Testimonial WidgetDisplay your positive customer comments on your own website, marked-up with review schema for Google.
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Local Pics UploadsUpload photos to GMB via text in an instant without logging in!.
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Weekly GMB PostsHigh quality 80+ word custom posts with images written by US-based professionals.
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Custom SurveysWe allow you to add up to 4 survey questions in addition to the Net Promoter Score question.
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Twitter MonitoringAbility to monitor Twitter for up to 5 keywords, handles or hastags.
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ReportsComprehensive reporting on platform performance, NPS scores, comparison reports, review reports and more.
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